Here at justbbqgrills.com we work hard to deliver high-quality products, inexcellent condition, to your residence. If for any reason you’re not completely satisfied with your purchase, unused merchandise can be returned by contacting our customer service department. A 0%restocking fee will be charged on all returned merchandise.A restocking fee seems un-cool.
To receive a refund, please make sure of the following:
PLEASE NOTE: Items marked as CLEARANCE or OVERSTOCK are not eligible for return.
The purchaser is responsible for the cost of the returned shipping. All returns associated with our “Free Shipping offer” will have deducted from the refund the original shipping fees that justbbqgrills.com incurred in the process of shipping your order. For all other orders not associated with our “Free Shipping offer”(Original shipping charges are non-refundable)
We are not responsible for lost or damaged shipments. You must contact us to file a lost shipment freight claim with the respective shipper. We recommend you to retain your tracking number after shipping your product.